Just to confirm, is this a residential or commercial property?

What type of residential property is it?

Do you own this property?

Is this request related to an insured loss?

What’s the name of the insurance company?

Do you have the claim number?

What’s the name of the insurance agent?

Do you have the agent’s phone number?

Were you referred to us by someone?

Who referred you?

How old is the structure?

Do you know the total square footage?

Is the property currently vacant?

Are there any occupants under age 2 or over 60?

Is anyone in the home pregnant?

Is anyone in the home under a doctor’s care?

Are there any pets in the home?

Do any of the occupants have allergies we should be aware of?

How will we be able to access the property? For example, will there be a key, a code, or someone letting us in?

Are there any special instructions we should know about—like pets, gates, or alarm codes?

When are you looking to have this service completed?

What specifically prompted your concern about the property?

Are you concerned about it in the paint, water, soil, or somewhere else?

Have there been any recent renovations, paint removal, or construction work?

Has any prior testing been done for it? If so, what were the results?

Would you like specific areas tested or a full-property inspection?

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